privacy policy

Privacy Policy

BozAround Ltd is incorporated in England (company registration number 15341907) and trades as BozAround Private Travel (“BozAround Ltd/BozAround Private Travel”, “we”, “us”).

‍

If you have any queries in relation to this Privacy Policy, please contact us at:
📧 hello@bozaround.com

Purpose of this Privacy Policy

At BozAround Ltd, protecting your privacy is paramount. Your trust is our most important asset. This Privacy Policy explains:

What personal data we may collect about you.
Why we collect it and how we use it.
How your personal data is stored and protected.

From 25 May 2018, your personal data is protected by the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 (collectively “data protection laws”).

We will only process your personal data as outlined in this policy, as otherwise notified to or agreed by you, or as permitted by law.

Our Role in Relation to Your Personal Data

In most cases, BozAround Ltd is the data controller of the personal data you provide.
In certain cases (for example, bookings made through a third-party travel agent or planner outside the UK), we may act as a data processor. In such cases, that third party is the data controller, and we will only process your data in accordance with their instructions.

What Personal Data We Collect

We may collect personal data in order to:

Respond to enquiries.
Process and fulfil bookings.
Send brochures, newsletters, or promotional material.

Personal data means information relating to an identifiable individual.
Processing means any use of that data, including collection, storage, use, disclosure, or deletion.

Depending on your interactions, personal data collected may include:

Names, phone numbers, postal addresses, email addresses.
Payment information (credit/debit cards, bank details).
Health-related information or dietary requirements (special category data).

We may obtain this information:

Directly from you (via phone, email, website forms).
From third parties (e.g., travel agents).
From website interactions (cookies and browsing behaviour).

⚠️ Please do not provide us with personal data if you are not comfortable with our processing it in accordance with this policy.

‍

Special Categories of Personal Data

Certain personal data (e.g., health conditions, disabilities, restricted mobility, religious dietary requirements) falls under special categories of personal data.

Processing this data generally requires your explicit consent, which we will request at the time of your booking or enquiry.

Information Collected Automatically

When you visit our website, we may automatically collect information via cookies and web beacons.

Cookies: small text files stored on your device by your browser.
Web beacons: small graphic images used to monitor website visitors.

This information may include:

Device and browser details.
IP address.
Browsing patterns, timings, and geographical location.

Most browsers accept cookies by default, but you can adjust your settings. Please note that disabling cookies may affect website performance.

Applicability to Other Websites

This policy applies only to our website: www.bozaround.com.

Links to third-party or partner websites are not covered by this policy. We encourage you to read their privacy policies.

Sharing Your Personal Data

We may share your personal data with:

Travel suppliers (e.g., airlines, hotels, car hire companies).
Third parties necessary for your booking (e.g., banks, card processors).
Public authorities (e.g., customs, immigration).
Service providers working on our behalf (e.g., mailing companies).

We only share what is strictly necessary and require third parties (where possible) to keep your data secure and use it only for the stated purpose.

International Data Transfers

Your personal data may be processed in:

The UK.
Other EEA countries.
Countries outside the EEA.

Where data is transferred outside the EEA, this will only occur if:

The country has been deemed to provide adequate data protection by the EU Commission.
Appropriate contractual safeguards are in place.
Transfer is legally required (e.g., to government authorities).

Data Security

We employ technical and organisational measures to protect your personal data against:

Unauthorised access or use.
Accidental loss, destruction, or damage.

Marketing Communications

We will only send you marketing communications if:

You have given explicit consent, or
It is otherwise lawful under data protection laws.

This may include:

Email marketing (in compliance with the Privacy and Electronic Communications Regulations (PECR)).
Postal marketing where you have previously consented.

You can opt out of marketing communications at any time.

Data Retention

We will not retain personal data longer than necessary.

For bookings: up to 10 years after completion of arrangements.
For marketing: until you withdraw consent or it is deemed no longer valid.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

Changes in data protection law.
Updated regulatory guidance.
Modifications to our procedures.

The most recent version will always be available on our website.

Complaints

If you are dissatisfied with our handling of your data, please contact:
📧 hello@bozaround.com

If unresolved, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.